PALERMO SINGLE SHOWCASE
- 100% secure payment methods.
- Delivery within 14 days.
- Easy returns within 14 days.
- Specialized installation team.
Secure and reliable payment process
Do you offer international shipping?
No, we only ship within Germany. Shipping prices and times vary by location.
How long does delivery take?
Standard shipping: up to 14 business days.
Special orders or out-of-stock items: take 3 to 12 weeks.
What are the shipping costs?
Shipping costs depend on your location's distance from our warehouse and the size of your order. You can check the estimated cost at checkout.
Can I track my order?
Yes! Once your order has shipped, we will email you a tracking number.
What is your return policy?
We accept returns within 14 days of receiving the order, provided the product is unused and in its original packaging.
How can I return or exchange a product?
Contact our support team for return instructions.
Once we receive the product, we will process your refund or replacement.
Do I have to pay shipping costs when returning?
Return shipping charges may apply unless the product is defective or sent incorrectly.
How long does it take to get a refund?
Refunds are processed within 14 business days after receipt of the returned product, with shipping costs being borne by the customer.
What do I do if I receive a damaged or incorrect product?
Please contact us immediately with photos of the problem, and we will arrange a replacement or refund.
What materials are used in your products?
Our products are made from high-quality materials, including:
wood
fabrics
metal
sponge
Each product listing includes detailed information about the materials used.
How do I clean and maintain my purchases?
Please contact us if you have any questions about cleaning and maintaining the products.
Do you offer installation or setup services?
Yes! We offer free installation services for some furniture that requires assembly.
Are your products environmentally friendly?
We strive to offer eco-friendly options and use sustainable materials whenever possible.
Do you provide warranties on the products?
Yes, most of our products come with a one-year warranty. Please check the warranty details for each product individually.